Member Resources: COVID-19 Response
Mental, Behavioral and tele-health
Meadows Mental Health and Policy Institute COVID-19 Response Briefings: Personal Protective Equipment and the Behavioral Health Workforce
TACFS has joined forces with our mental health partners to represent the need to support a strong and stable mental health and child welfare workforce during the COVID-19 response. The need includes access to personal protective equipment (PPE). We hope to help equip staff working directly with children and youth with serious emotional needs with protective equipment that will allow them to continue to serve during this stressful time. Learn more here.
To access Meadows Mental Health and Policy Institute's COVID page, click here.
Article Source: CMS (Centers for Medicare & Medicaid Services)
On March 22nd, the Trump Administration released new tools to strip away regulatory red tape and unleash new resources to support state Medicaid and Childrens Health Insurance Programs (CHIP) during the 2019 Novel Coronavirus (COVID-19) outbreak.The four tools CMS is announcing today will permit states to access emergency administrative relief, make temporary modifications to Medicaid eligibility and benefit requirements, relax rules to ensure that individuals with disabilities and the elderly can be effectively served in their homes, and modify payment rules to support health care providers impacted by the outbreak. Keep Reading.
Article Source: TACFS
With the current global health crisis and the recommendation for social distancing, community agencies will begin using technology to provide services remotely to the children and families they serve. Professionals have been providing virtual case management services, mental health and some aspects of child welfare services virtually for many years. Many research studies have been conducted supporting its effectiveness. The following are a few factors to keep in mind while making the transition from face to face contact to virtual communication. Read more.
Article Source: STARHealth / Superior HealthPlan
Information related to electronic CANS and to help support providers through the CANS billing process is available through Superior. Providers can also email email@example.com with any questions related to CANS. Learn more.
Source: Texas e-Health Alliance
Digital tools are invaluable in responding to a public health emergency. Just like we did during Hurricane Harvey, the Texas e-Health Community is deeply engaged in responding to Coronavirus (COVID-19). Keep Reading.
Article Source: STARHelath / Superior HealthPlan
Superior HealthPlan has developed a Telemedicine Quick Reference Chart to help providers navigate Telemedicine and Telehealth reimbursement. This chart reflects Medicares waiver of the geographic and place of service restrictions for Medicare. Learn more.
Article Source: National Wraparound Implementation Center
The purpose of this document is to review key elements of the Wraparound process practice model and potential modifications that may be necessary to effectively support young people and families participating in Wraparound during COVID-19, while also adhering to public health and safety standards. At the end of this document, we also summarize several federal measures designed to facilitate access to virtual care that may be helpful. Learn more.
Article Source: Texas Department of Insurance
The state is taking steps to expand the use of telemedicine to help doctors across Texas treat their patients and limit the spread of coronavirus COVID-19. The Texas Department of Insurance (TDI) filed an emergency rule requiring insurers to pay the same amount for telemedicine services, including covered mental health services, as they do for in-person services. Learn more.
STarhealth: Contact Information for Community Providers
You can call the 24-hour nurse advice line to get answers to health questions. You can also receive 24/7 telehealth access to doctors on-demand by phone or video for non-emergency medical issues through Teladoc. For additional information, please contact Member Services:
STAR or CHIP - 1-800-783-5386
STAR Kids - 1-844-590-4883
STAR Health (Foster Care) - 1-866-912-6283
STAR+PLUS - 1-877-277-9772
Ambetter from Superior HealthPlan - 1-877-687-1196
Information related to electronic CANS and to help support providers through the CANS billing process is available through Superior. Providers can also email firstname.lastname@example.org with any questions related to CANS. The STAR Health website has more information on CANS 2.0.
COVID-19 Testing for Children in Care - Q&A
- If I suspect any of the children currently in my care may have COVID-19, does their Superior Health Plan cover the cost of testing? Yes! Superior Health will cover the cost of medically necessary COVID-19 diagnostic testing, medical screenings, associated doctor visits and treatment.
- Is prior authorization required? No, Superior Health does not require prior authorization, prior certification or prior notification for medically necessary COVID-19 testing and screening when referred by a licensed health care provider.
- Are there any out-of-pocket costs? No, Superior Health will cover all costs of medically necessary COVID-19 testing, medical screening and associated doctors visits.
- Where can COVID-19 testing/screening be accessed? Medically necessary COVID-19 diagnostic testing and medical screening services when ordered, can be received at your in-network doctors office, in-network independent laboratory, in-network urgent care facility and in-network emergency department.
Additional STARHealth Resources
Urgent Care for Kids
Urgent Care for Kids is offering no copay for telemedicine visits and Medicaid is accepted. If you would like more information or to schedule a telemedicine visit, please visit their website.
For urgent or emergency dental issues, continue to access dental health care as previously done and follow dental health professional recommendations. For ongoing routine dental checkups, the requirement for six month healthy checks are suspended until further notice.
The Building Bridges Initiative (BBI) has partnered with the Institute of Innovation and Implementation at the University of Maryland in Baltimore to bring this (FREE) opportunity: A Conversation on Supporting Families During COVID-19 (Thursday, 9th April 2020), along with A Conversation on Residential Intervention During COVID-19 (Friday, 10th April 2020). BBI has also listed resources on their new BBI website in an effort to link you to accurate information to support your efforts.
We know many organizations are still looking for protective supplies. We will pass along known, but not tested, resources as they become available to us. Printglobe is an Austin-based company that has supported the TACFS conference. They are now providing COVID-19 related supplies. See these links for more information:
Hand Sanitizer and Antibacterial, Print Globe
Paycheck Protection Program. Download our powerpoint here.
Google, Facebook, JP Morgan and Amazon have announced business and personal loans and grants. Find instructions on how to apply here.
April 12, Abbott announced that Goldman Sachs and the LiftFund, along with other community development financial institutions (CDFIs), are partnering to provide $50 million in loans to small businesses in Texas that have been affected by COVID-19 as part of the Goldman Sachs 10,000 Small Businesses program. Business owners can apply for this Paycheck Protection Program (PPP) and find more information about the program on the LiftFund website. For more information about the PPP or 7a loans requirements and benefits, click here to view our teams write-up.